Knowledge base

• Campground Partners

  Manager Portal

  • New Manager Portal is here!
  • How do I find help with Stripe?
  • Where can I view my earnings from The Dyrt?

  What is The Dyrt?

  • Does The Dyrt have a "Book Now" button I can use on my website?
  • Is The Dyrt responsible for content posted by users?

  My Campground

  • How do I add, claim and boost my campground listing on The Dyrt?
  • Does it cost anything to add or claim my campground on The Dyrt?
  • Can I see how many people have viewed my campground listing?
  • Can I add information about my campground?
  • Can campers see availability for my campground?
  • Can I respond to reviews of my campground on The Dyrt?

  See all 7 articles

  Campground Bookings

  • What about taxes?
  • Can campers book my campground on The Dyrt?
  • How do booking requests on The Dyrt work?
  • What if I want to keep my campground updated on The Dyrt but don't want to set up bookings?
  • What does it cost to transact bookings on The Dyrt?
  • Can I accept bookings for multiple campgrounds on The Dyrt?

  See all 11 articles

  Payments

  • How do I set up a payout account for my campground?
  • How do I get paid from The Dyrt?
  • How do I update my bank account info?

• Trip Planner

  Trip Planner

  • Can I add notes to a campground I've chosen for Trip Planner?
  • If I want to rebuild a trip, but don't want to lose the custom stops I've already added, how do I do that?
  • How do I change a stop that has already been pre-filled during the trip building process?
  • What if I want to change the driving route to my destination? Can I do that with Trip Planner?
  • Will the height and length of my RV take me on a safe route?
  • How can I add a campground I know exists, but I can't find it on The Dyrt?

  See all 31 articles

• The Dyrt PRO

  Black Friday PRO sale 2021

  • Black Friday 50% off PRO

  Free Trial

  • Will I automatically be charged at the end of the free trial?
  • What will the price be to continue after the promotion ends?
  • Can I get multiple free trials?
  • Do I have to give my credit card to get the free trial?
  • What is the free trial promotion?

  PRO

  • What is The Dyrt PRO?
  • Why can't I see all the campground photos while offline?
  • How do I search for campgrounds while I'm offline?
  • Can I review a campground while I'm offline?
  • How do I sign in to The Dyrt to access offline features if I'm offline?
  • How large of a map area can I download?

  See all 13 articles

  Subscription and Billing

  • How do I cancel my PRO subscription?
  • Can I get a refund for my PRO subscription?
  • Why am I not showing up as PRO?
  • Does the PRO subscription work with Family Sharing?
  • Why can't I access my PRO account?
  • How long is my PRO subscription?

  See all 11 articles

• Campers

  About The Dyrt

  • Does The Dyrt have an app?
  • Can I write for The Dyrt Magazine?
  • What is The Dyrt Deals Collective?
  • I love dogs! Do you have special page on The Dyrt just for dogs?
  • How do I search for specific features for a campgrond on The Dyrt?
  • What is a Dyrt Ranger?

  See all 7 articles

  Campground Reviews

  • How do I review a campground?
  • When do the camping contests begin?
  • What are camping contests?
  • How do I edit my campground review?
  • I just camped at a campground I visited last year. Should I do a new review or edit my old one?

  Incorrect or Missing Campground Information

  • How do I add a campground to The Dyrt?
  • I see a campground with incorrect information, how do I fix it?
  • How can I add or update information on campground pages?

  Technical Issues

  • I'm experiencing problems with the app, who can help me?
  • I'm experiencing problems on your website, who can help me?

  Booking Campgrounds on The Dyrt

  • Can I make reservations on The Dyrt?
  • What is The Dyrt's cancellation policy?
  • Where can I find my booking information?
  • How do I check the status of my campground booking request?
  • What if I need to modify or cancel my reservation?
  • Am I able to request a specific campsite at a campground?

  See all 12 articles

  My Account

  • How do I change my password?
  • How do I update my credit card information?
  • How do I change my profile image?
  • How do I deactivate my account?

• Map Layers

  Access

  • Can I use more than one map layer at once?
  • Is all camping that I find in the Map Layers free?
  • How can Map Layers help me find camping options?
  • What map layers does The Dyrt PRO have?
  • How do I use Map Layers to find free camping?

• Discount Codes

  Support

  • Where do I enter my discount code?
  • Can I use more than one discount code?
  • Will I get the same discount next year if I renew?
  • How long does my discount code last?
  • What if my discount code doesn’t work?
  • How do I use my discount code?

• Badges, Levels, and Forums

  Badges and Levels

  • What are the different levels and how do I level up?
  • What are the different badges I can earn?
  • How can I suggest a new badge?
  • What do I get for leveling up?
  • Do contributions made before the new badges launch count?
  • Why did I only get one contribution for multiple edits to a campground?

  See all 10 articles

  Forums

  • How can I unsubscribe from emails from The Dyrt forums?
  • Where can I suggest a new category for the forums?
  • Who moderates the forums?
  • How do I find The Dyrt forums?
  • Why was my post removed by a moderator?
  • How are categories organized in the forums?

  See all 16 articles