Knowledge base
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The Dyrt Alerts
How To Use
- Will the scans alert me at night, too? While I'm sleeping?
- What is the "mute" button for on a scan?
- Can I create and monitor my Dyrt Alerts through The Dyrt app?
- Will the Dyrt Alert scans continue for me if the I miss the availability of a open spot I've been alerted about?
- If I select more than one campground to scan, will I get a notification for each one over the duration of the scan?
- How do I find my active Dyrt Alerts or a history of past Dyrt Alerts?
Payment & Billing
- How much does a Dyrt Alert cost?
- If the Dyrt Alert I set up doesn't find camping for me with my criteria, do I still pay?
- How can I pay for a Dyrt Alert scan? Do you take anything other than a credit card?
- What if I set a Dyrt Alert for the wrong dates? Can I change that without paying again?
- Is the scan fee refundable, if I change my mind or my camping plans change?
- Can I pay a flat fee for a full year of searches? Or buy a bundle of them to save money?
Campgrounds
- I received a Dyrt Alert but the park requires multiple nights to book the site I want. Why did I get that Alert?
- What if I want to scan a campground that's not available on the list offered?
- Do all my chosen campgrounds have to be in the same area for a single Dyrt Alert scan? What if I want to scan 2 campgrounds that aren't near one another?
- Do I have to choose more than one campground to start a Dyrt Alert scan?
- Are all campgrounds on The Dyrt eligible for Dyrt Alerts?
About Dyrt Alerts
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Coupons and Special Offers
Coupon Codes, Promotional Pricing and Special Membership Offers
- Can I get a refund on my special promo price that I paid for PRO?
- Can I use the coupon to add onto the membership I already have?
- When do the promo priced coupon codes expire?
- Can I get the promotional price (coupon code price) through Google and Apple?
- Can I use the holiday coupons to buy a gift subscription?
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Campground Partners and Property Managers
How does The Dyrt work?
Bookings on The Dyrt
- VRBO -How to import and export calendars for Request to Book
- Airbnb - How to export and import calendars for Request to Book
- Hipcamp - How to import and export calendars for Request to Book
- Can campers reserve my campground or book my property on The Dyrt?
- Does The Dyrt take a commission from my bookings?
- What is Instant Book vs Request to Book on The Dyrt?
Manager Portal
My Campground
- How do I add, claim and boost my campground listing on The Dyrt?
- Does it cost anything to add or claim my campground on The Dyrt?
- Can I see how many people have viewed my campground listing?
- Can I add information about my campground?
- Can campers see availability for my campground?
- Can I respond to reviews of my campground on The Dyrt?
Payments
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Road Trip Maps
Road Trip Maps
- Can I add private notes when planning using Road Trip Maps?
- If I want to rebuild a trip, but don't want to lose the custom stops I've already added, how do I do that?
- Can I remove or replace a stop along my route within Road Trip Maps?
- What if I want to change the driving route to my destination? Can I do that with Road Trip Maps?
- Will Road Trip Maps navigate my RV on a safe route that is suitable for my rig size?
- How can I add a campground I know exists, but I can't find it on The Dyrt?
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The Dyrt PRO
Free Trial
PRO
- What is a login method?
- I'm a PRO member and paid for a membership so why is my account not showing that I'm PRO?
- I am a PRO member but still paid booking fees when I reserved a campground. Why?
- What is The Dyrt PRO?
- Why can't I see all the campground photos while offline?
- How do I search for campgrounds while I'm offline?
Subscription and Billing
- Website Subscription - How do I cancel my PRO subscription if I subscribed on the website?
- Google - How do I cancel or refund my Google subscription for PRO?
- Apple - How do I cancel or refund my Apple Subscription for my PRO purchase?
- Restoring my purchase - why it may or may not work correctly...
- I have a charge on my card for a membership fee - where did it come from?
- I tried to cancel through Apple or Google and they won't refund my money - why?
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Campers
About The Dyrt
- Does The Dyrt cover campgrounds in Canada or Mexico?
- Where can I find the Terms of Service for The Dyrt?
- Do you have social media pages? Can I find The Dyrt on Twitter, Instagram, LinkedIn or Facebook?
- Does The Dyrt have an app?
- Can I write for The Dyrt Magazine?
- I love dogs! Do you have special page on The Dyrt just for dogs?
Campground Reviews
Incorrect or Missing Campground Information
Technical Issues
Booking Campgrounds on The Dyrt
- I need to cancel my reservation for a campground - how do I do that?
- Can I make reservations on The Dyrt?
- What is The Dyrt's cancellation policy?
- Where can I find my booking information?
- How do I check the status of my campground booking request?
- What if I need to modify or cancel my reservation?
My Account
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PRO Maps
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PRO Discount Codes and Coupon Codes
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Badges, Levels, and Forums
Badges and Levels
- What are the different levels and how do I level up?
- What are the different badges I can earn?
- How can I suggest a new badge?
- What do I get for leveling up?
- Do contributions made before the new badges launch count?
- Why did I only get one contribution for multiple edits to a campground?
Forums
- How can I unsubscribe from emails from The Dyrt forums?
- Where can I suggest a new category for the forums?
- Who moderates the forums?
- How do I find The Dyrt forums?
- Why was my post removed by a moderator?
- How are categories organized in the forums?