Booking Request Expirations Follow
Booking Request Expirations:
At The Dyrt we understand that there will be situations where a booking request will expire before a property manager with Request to Book can respond. Property managers often get busy with campers, and booking request notifications are occasionally missed.
That being said, we want to maintain trust with campers and give them peace of mind that their booking requests will be answered in a timely manner. For this reason, we ask that property managers honor our policy for booking request expirations during a 30-day period:
- 1st Expiration: The Dyrt will contact the property manager to confirm they are receiving notifications and verify their contact information.
- 2nd Expiration: The Dyrt will contact the property manager again to provide additional information, if needed, and understand why the expiration occurred.
- 3rd Expiration: Bookings may be paused for 2 weeks, depending on the situation.
- 4th Expiration: Bookings may be paused indefinitely.
Please reach out to support@thedyrt.com if you have any questions or need assistance.
Comments
0 comments
Article is closed for comments.