How do I cancel my PRO subscription? Follow
You can cancel The Dyrt PRO any time during your trial period (to avoid charges) or anytime during your subscription (to avoid future charges after your year is up). You do not have to wait until the last day of the trial to cancel - cancelling anytime still allows you full access to the trial. You are ONLY cancelling future charges, not access to the trial itself.
It's best to cancel at least 24 hours before the trial ends or before your subscription year ends in order to avoid the annual subscription charges.
For cancelling a trial or subscription: Disabling renewal must happen on the same platform where you purchased and paid.
- APPLE:
If you purchased and paid for our app through the App Store, then you must go to the App Store to find your Dyrt subscription and turn off auto renew there. This will not work on our website. - GOOGLE:
If you purchased and paid for our app through Google Play Store, then you must go to the Play Store to find your Dyrt subscription and turn off auto renew there. This will not work on our website. - WEB SUBSCRIBERS:
(Those that signed up and manually entered a credit card on our website). If you manually entered a credit card on our website to checkout, then you need to log into the profile on our website (not in the app) and open their account settings to cancel the account (turn off auto renew).
** If you started on our website and then navigated to an app store to pay, then it is not a web subscription, you will follow instructions above for the app store where you paid. **
How to cancel if you upgraded to PRO on our website:
You must user a computer - you can not do this in the app. Sign in on a laptop or desktop please.
- sign in to The Dyrt
- click your profile image in the upper right hand corner
- click ACCOUNT
- flip the auto renew switch to off
How to cancel if you upgraded to PRO on our app:
*click on the links below for instructions*
Please note the following:
- After you cancel, you'll still have access to PRO until your trial ends
- If you turn off auto-renew before the trial ends, your card won't be charged the annual fee
- Trials begin before you are charged, so there are no payments to be refunded during your trial
If you have already been charged, please find your Dyrt subscription on the platform where you subscribed (Apple or Google or the website) and then follow the subscription to find out how to apply for a refund. Those individual platforms hold your credit card information.
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