The bottom line: Make sure you are logged into the same user account on The Dyrt that you used to initially establish your PRO account.
Here are two common scenarios that may apply to you.
Scenario 1: Did You Log In Using Facebook vs. Email?
If you normally log into The Dyrt with Facebook, log out of The Dyrt and make sure you log back in with Facebook.
Do these scenarios apply to you?
- You normally log in with email, but when you upgraded to PRO you logged in with Facebook.
- You normally log in with Facebook, but when you upgraded to PRO you logged in with an email address.
If so, try logging into the account you used when you upgraded to PRO.
Scenario 2: Dig You Log In With A Different Email Address?
If you use more than one email address, please make sure that you log in to your account on The Dyrt with the email address that you originally used to establish your PRO account.
If you get stuck logging in after confirming that you are using the login that you used to establish your PRO account, please contact us at firstname.lastname@example.org to see if we can assist you.